Help! I Can’t Log In

Keep in mind that your username and password are both CASE SENSITIVE, so you must type them in exactly as they were provided to you in your registration email.

If you have reset your password since then, ensure you are typing it in exactly as you originally created it.

If you don’t remember your username, which is required to utilize the “reset password” function, don’t worry ~ just email us at: and we will assist you with this.

Please include the email address you used during the purchase process in your message, and our team will happily reset your information for you.

When Will I Receive My Shipment?

The “My Unlimited Success Series” is a downloadable system with instant digital online access, so you don’t have to wait at all for delays in the mail.

You can start with the program immediately and access it from anywhere.

Sign in with your username and password in the boxes on the right.

You can then either listen online or you can download the audio files directly onto your computer.

I Am Having Trouble Viewing The Videos?

If you are having trouble viewing the videos, be sure you have the latest version of the Flash Player installed on your computer.

If you’re not sure if you have the most recent version, visit this link:

I Can’t Get Parts Of The Program To Play?

There can be many different reasons for this.  First, you may try using a different internet browser such as Firefox, Chrome, or Safari.  A few other things you can try are to clear your Cache, Cookies, Temporary Internet Files, and History, and/or update your browser.  There may be a problem if you are not using the latest version of flash player as well.  This is where you can go to install the latest flash player:

Please reboot your computer after installation.

What Are The Terms Of The Money Back Guarantee?

Refund Policy:

UNLIMITED SUCCESS MINDSET SYSTEM: 30 Day Money Back Guarantee – we must receive the request for a refund in writing via email to within 30 days of purchase in order to receive a full refund.  No refunds will be granted after the 30 day grace period.

How Do I Join The Private Facebook Group?

In order to access the Unlimited Success Mindset Private Facebook group, you need to have a Facebook account.

Do you have one? If not, it is very easy to create one.

Simply go to Facebook’s home page at: – fill in the few fields they have there for you and click the big “Sign up” button.

Once you have completed this, we would be delighted to add you to our Facebook Unlimited Success Mindset group page!

Once you have your Facebook account.  Please log on as you normally would in Facebook, then go to this link: and ask to join the group. We will accept your request within 24 hours or less.

This is a Private Group for members only. To be a member you must have purchased the Unlimited Success Mindset System.

To ensure your request is approved quickly, send a message with your Facebook profile name and the email address you used to purchase the program to:

I Need More Help?

he best and fastest way to receive assistance is to email our support desk at:

Our awesome team is happy to be of service and help you in any way they can.

Our business hours are:

Monday through Friday

8:00 am – 5:00 pm Pacific/California time | 11:00 am – 8:00 pm EST/Ohio time

We also offer limited weekend support to ensure the highest level of customer care.